Terms & Conditions for cea365

These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("Player", "User", "you") and cea365 ("we", "us", "the Platform", "cea365"). This Agreement governs your access to and use of the cea365 website, mobile-optimised platform, and all associated services including but not limited to sports betting, live casino, slots, crash games, and account management functions.

By registering an account, depositing funds, placing a wager, or otherwise using the cea365 platform, you confirm that you have read, understood, and agreed to all provisions of this Agreement in full. If you do not agree to any part of these Terms and Conditions, you must not use cea365.

1. Eligibility and Account Registration

To open and operate an account on cea365, you must satisfy all of the following conditions at the time of registration and continuously throughout your use of the platform:

• You are at least 21 years of age.
• You are registering and playing on your own behalf, not on behalf of any third party.
• You are not a resident of a jurisdiction where online gambling is explicitly prohibited by local law.
• You have not previously been self-excluded from cea365 or had an account terminated for breach of these Terms.
• All information provided during registration is accurate, complete, and up to date.
• You are not acting as an agent for, or in partnership with, any organised betting syndicate or professional advantage-play operation.

cea365 reserves the right to request documentary evidence of eligibility at any time. Acceptable documents include a National Identity Card (NID), passport, or driver's licence. Accounts may be suspended pending verification. Only one account per person, per household address, and per device is permitted. Duplicate accounts will be closed and any balances held pending investigation.

2. Account Security and Responsibility

You are solely responsible for maintaining the confidentiality of your cea365 login credentials, including your username and password. You must not share your account details with any other person. cea365 will not be liable for any loss or damage arising from your failure to keep your login information secure.

If you suspect that your account has been accessed by an unauthorised party, you must notify cea365 immediately at [email protected]. We will conduct an investigation and may temporarily suspend the account during that process. All activity conducted using your account credentials prior to notification of compromise is considered your responsibility.

3. Deposits, Withdrawals, and Payment Methods

cea365 supports a range of local and international payment methods to facilitate deposits and withdrawals for Bangladeshi players. Accepted payment channels include bKash, Nagad, Rocket, Upay, Visa, and Mastercard. The availability of specific payment methods may vary and is subject to change without prior notice.

Minimum deposit: ৳200 via bKash, Nagad, or Rocket. Minimum withdrawal amounts and processing times vary by method and are displayed within your account dashboard at the time of the request. cea365 does not charge internal fees on standard deposits or withdrawals; however, your payment provider may apply their own transaction charges, for which cea365 accepts no responsibility.

All deposits must originate from a payment account registered in your own name. Third-party deposits are strictly prohibited. Any deposit identified as originating from a third-party source will be reversed, and the account may be subject to review and suspension. Withdrawals will only be processed to a payment method that matches the depositing account holder's verified identity.

cea365 reserves the right to request additional identity verification before processing any withdrawal. This may include submission of a National Identity Card (NID), proof of address, or screenshots of payment wallet ownership. Withdrawal requests submitted before identity verification is complete will be held in a pending state until all required documentation is received and approved.

4. Bonuses, Promotions, and Wagering Requirements

cea365 offers various promotional incentives including welcome bonuses, reload bonuses, cashback offers, and seasonal promotions aligned with events such as BPL, IPL, T20 World Cup, Eid, Pohela Boishakh, and Victory Day. All bonuses are subject to individual promotion terms which are published alongside each offer.

Unless otherwise stated in the specific promotion terms, the following general conditions apply to all bonuses:

• Bonus funds are subject to a wagering requirement that must be met before any withdrawal can be processed. The applicable wagering multiplier is specified in each promotion's individual terms.
• Only one welcome bonus may be claimed per player, per household, and per device.
• Bonuses may not be transferred between accounts or converted to cash without satisfying the applicable wagering requirement.
• cea365 reserves the right to void any bonus and associated winnings if it suspects the bonus was claimed through fraudulent means or in violation of these Terms.
• In the event of conflicting interpretations between a general bonus rule and a specific promotion's stated terms, the specific promotion terms take precedence.
• Bonus offers are intended for recreational players. Accounts identified as bonus-hunting or systematically exploiting promotional structures may have their bonus eligibility restricted without prior notice.

5. Gameplay, Betting Rules, and Fair Play

All games available on cea365 — including slots provided by Pragmatic Play, NetEnt, and Microgaming; live casino tables operated by Evolution Gaming and Ezugi; crash games by Spribe; and sports markets covering cricket, football, and other events — are governed by the rules published within each game or market. Players are responsible for familiarising themselves with the rules of any game before placing real-money wagers.

Bets once confirmed are final and cannot be amended or cancelled. In the event of a technical malfunction, disconnection, or platform error that affects the outcome of a game round or bet, cea365's decision regarding the settlement of the affected wager is final and binding. Winnings generated as a result of a clear technical error or system malfunction may be voided at cea365's discretion.

The following activities constitute a breach of fair play rules and may result in immediate account suspension and forfeiture of funds:

• Use of automated betting software, bots, scripts, or any form of artificial intelligence to place wagers without manual human input.
• Collusion with other players to manipulate game outcomes, exploit side-bet structures, or coordinate betting to guarantee a profit across multiple accounts.
• Exploitation of software bugs, pricing errors, or odds discrepancies that a reasonable person would understand to be unintentional.
• Any form of chargebacks, payment reversals, or fraudulent transaction disputes following receipt of winnings or bonus funds.

6. Our Commitments to You

These terms are not solely obligations placed on the player. cea365 also commits to the following standards in the delivery of our service.

7. Account Suspension and Termination

cea365 reserves the right to suspend, restrict, or permanently close any account at its sole discretion if it has reasonable grounds to believe that the account holder has breached any provision of these Terms and Conditions, engaged in fraudulent activity, or otherwise acted in a manner detrimental to the integrity of the platform or to other players.

In the event of termination for cause, cea365 may withhold any remaining balance pending investigation. If the investigation concludes that a breach has occurred, cea365 may forfeit the balance in whole or in part. If no breach is confirmed, the remaining balance will be returned to the account holder's verified payment method within ten business days.

Players who wish to voluntarily close their account may do so by contacting support at [email protected]. Any real-money balance remaining at the time of closure (net of outstanding bonus wagering requirements) will be returned to the player's verified withdrawal method. Accounts closed voluntarily cannot be reopened for a period of thirty days from the closure date.

8. Limitation of Liability and Disclaimers

To the fullest extent permitted by applicable law, cea365 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of winnings, loss of data, loss of goodwill, or service interruption, even if cea365 has been advised of the possibility of such damages.

cea365 makes no warranty, express or implied, that the platform will be available without interruption, free of errors, or compatible with all devices and operating systems. The platform is provided on an "as is" and "as available" basis. Scheduled and unscheduled maintenance may result in temporary unavailability of some or all services.

9. Intellectual Property

All content on the cea365 platform — including but not limited to the logo, brand name, website design, graphics, text, software, game interfaces, and marketing materials — is the intellectual property of cea365 or its licensed content partners. You may not copy, reproduce, distribute, publish, display, or create derivative works from any cea365 content without prior written permission.

Game content provided by third-party studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi remains the intellectual property of those respective studios and is licensed to cea365 for display on this platform. Unauthorised reproduction of game assets is prohibited.

10. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with applicable law. In the event of a dispute between a player and cea365, both parties agree to first attempt resolution through cea365's internal complaints procedure by contacting [email protected] with full written details of the complaint.

cea365 aims to acknowledge all formal complaints within 48 hours and to provide a final resolution within 14 business days. If a resolution cannot be reached through the internal process, the matter may be escalated to an independent dispute resolution body as determined by cea365's operational jurisdiction.

These Terms and Conditions represent the entire agreement between the player and cea365 with respect to the subject matter herein and supersede all prior agreements, representations, and understandings. If any provision of this Agreement is found to be unenforceable, the remaining provisions shall continue in full force and effect.